Order Processing & Stock Availability

Order Processing

All orders submitted through www.shoppcuplus.com are subject to review and acceptance by PCU Plus Limited.

Submitting an order does not guarantee its acceptance. PCU Plus Limited reserves the right to refuse, cancel or terminate an order where reasonably necessary, subject to applicable law.

An order may not be accepted for reasons including:

• Customer identity or transaction-validation checks cannot be completed.
• Authorization cannot be obtained for the selected payment method.
• The requested product is unavailable or out of stock.
• The Website contains an incorrect price, product description or specification.
• A technical, payment-processing or system failure prevents the order from being completed.
• The order is suspected to be fraudulent, unauthorized or illegal.

Product Information

PCU Plus Limited makes reasonable efforts to ensure that product descriptions, specifications and prices are accurate at the time of publication. However, this information may change without prior notice.

Product measurements are approximate. Photographs, illustrations, specifications and other descriptive materials are provided to help customers understand the general appearance and features of a product.

Product colours, finishes and materials displayed online may differ slightly from the actual product because of lighting, photography, image editing, screen settings, manufacturing variations or product updates.

Customers should contact their preferred PCU Plus branch if confirmation of a particular colour, measurement, feature or specification is required before purchasing.

Stock Availability

All products are subject to availability. Stock levels may change between the time an order is submitted and the time it is reviewed, accepted and processed.

If a product becomes unavailable after payment has been processed, PCU Plus Limited will notify the customer within two (2) working days after becoming aware of the issue.

The customer may then choose one of the following options:

• Receive a refund to the original method of payment, subject to normal payment-processing times.
• Select an alternative product of the same value, subject to availability.
• Select a higher-value product and pay the applicable difference, where permitted.

Product and Transaction Limitations

PCU Plus Limited reserves the right, with or without prior notice and subject to applicable law, to:

1. Discontinue or limit the availability of a product or service.
2. Establish conditions governing gift cards, promotional codes, discounts and similar offers.
3. Limit the quantity of a product that may be purchased by a customer.
4. Prevent or refuse a transaction that cannot be properly verified or completed.
5. Refuse to provide a product or service where reasonably necessary to protect PCU Plus Limited, its customers or its service providers.